Frequently Asked Questions?


Beard Product Questions

  • Will Dr. Goat Beard Oil leave my face greasy?
    • No. The natural oils in the beard oil absorb into the skin leaving a natural feel and a soft texture to the hair.
  • How does sweating affect Dr. Goat Beard Oil and Beard Lotion?
    • Since the oil is absorbed into the skin, sweating does not have any effect on the oils. It is safe to use while performing any activities.
  • Are the Dr. Goat Beard Oil and Beard Lotion for only 1 type of skin?
    • No, the beard oil is quite versatile. Dr. Goat Beard Oil is formulated to please sensitive skin, dry skin, and balance naturally oily skin. 
  • Is a long thick beard required to use Dr. Goat Beard Products?
    • No. Beard products can and should be used on all beard lengths. From an 5 o'clock shadow to a lumber jack beard, the skin needs to be maintained. In addition, Dr. Goat Beard Products can be used on goatees as well.
  • Does the Dr. Goat Beard Oil burns or sting when applied?
    • No. All Dr. Goat products are alcohol-free. 
  • What is the best way to use and apply Dr. Goat Beard Products?
    • The beard wash should be used 3-4 times a week and apply enough to create a nice lather. Massage the skin while doing so. Afterward, apply the beard oil or beard lotion to the damp beard daily. Massage the oil/lotion into the skin and not just on top of the beard. Please note, over saturation can occur from applying too much beard oil/lotion and result in build up. 
  • Will my face breakout from the Dr. Goat Beard Products?
    • The beard products contain all natural products and do not contain any type of peanut bypass. However, if unsure, we recommend to discuss with a physician.
  • I'm just starting my beard. How does this help?
    • Using beard oils/beard lotions and beard wash helps relieves itchiness and soothes the skin from irritation from dead skin cells. With continued use, Dr. Goat products help the skin elasticity, shine, and feel of the hair.   
  • Will beard oil make my beard grow?
    • Having healthy skin does contribute to hair growth, however, most hair growth is built through genetics. 
  • Can the Dr. Goat Beard Wash be used as hair shampoo?
    • Yes, the beard wash actually makes great shampoo for the head. Since it is made of natural products, the beard wash can be used all over. In addition, women can use it for their hair if they would like.
  • What's the difference between the Prestige Oil and the Premium Oils?
    • The Premium Oil blend is a quality oil and consist of the most popular oils in the market. Great for a starter beard or to keep big beards moisturized. The Prestige Oil blend uses more distinct and enriched oils that create a richer texture and is the staple of Dr. Goat's oils.
  • Does the scent of the Dr. Goat Beard Products work while wearing cologne? 
    • Yes! The beard oil scents do not clash with cologne smells so you don't have to stop wearing cologne. The scents are from natural therapeutic essential oils and are not intended to have a loud scent.
  • Does Dr. Goat Bead Lotion clog the pores and/or weigh the beard down?
    • No. The beard lotion is absorbed and blends with the natural oils produce by the skin. 
  • What is the difference between the beard oil and beard lotion?
    • Besides the ingredients both are very similar. They both have the same benefits for the skin and hair. Use of either product is based on preference of the user.
  • I ordered the beard lotion and when I received it, the lotion was in a liquid form.
    • Due to shipping in warm climates, the beard lotion can melt. However, this does not ruin the product. Place the beard lotion in the refrigerator for 5 minutes and the lotion form will be back to normal.

Shaving Products

  • Does Dr. Goat After Shave Tonic burns when applying?
    • No. The after shave is 100% natural and alcohol-free. The chemicals in alcohol are what causes the burning feeling. Instead, the after shave tonic gives a cooling refreshing feel to the skin
  •  I have never your pre-shave oil before. What is the purpose?
    • Dr. Goat Pre-Shave Oil enhances the shaving process. The oil acts as a protective layer between the skin and the razor. In addition, it lessens razor irritation and keeps the skin moisturized even after shaving.
  • What is the difference between the after shave tonic and the after shave balm?
    • Besides the ingredients and the makeup of the product, both products are very similar. Both products preform the same task and have the same benefits. Use of either product is based on the preference of the user.
  • Can Dr. Goat Shaving Products be used to shave the head?
    • Yes! All shaving products can  be applied on any area of the body where a person may shave.
  • Does Dr. Goat Shaving Product multiple use?
    • Yes! The after shave balm can be used as hand lotion and the after shave tonic can be used through the beard after a crisp line up.
  • I ordered the after shave balm, and when I received it, the balm was soft/melted.
    • Due to shipping in warm climates, the after shave balm can melt. However, this does not ruin the product. Place the balm in the refrigerator for 5 minutes and the balm form will be back to normal.

      Company Policies

      • What is the return policy?
        • There is a 10 day return policy from when product is shipped. The product cannot be open, properly sealed and unused. Shipping responsibility is that of the sender. Once the product is received, the refund will be processed.
      • How long does shipping take?
        • After purchase, please allow 1 - 2 days for processing. Once shipped, all orders will be shipped standard ground shipping. Standard shipping rate is $5.00. All orders over $30 qualify for free standard shipping